隐私与条款

咨询请求与转化衡量

用于处理请求的信息: MySeoulDoc会接收您的姓名、国家区号、电话号码、所选诊所、项目或活动、意向日期和时段，以及咨询代码。我们使用这些信息处理咨询请求、将请求提供给所选诊所，并协助诊所随后与您联系。发送请求不代表预约已经确认。
广告与网站衡量: 在可获取的情况下，我们会收集广告点击标识符（gclid）、推广参数（UTM）、访问时间、会话参考代码和Google Analytics客户端ID。这些信息用于关联网站访问、咨询请求及后续聊天，衡量转化并了解哪些推广带来了咨询。衡量事件可能包含诊所、所选项目或活动、聊天渠道和请求状态。我们的Google Analytics事件字段不包含您的姓名或电话号码。
信息接收方: MySeoulDoc及您所选的诊所会使用联系信息和请求详情处理咨询。在相关服务启用时，Google Analytics 4和Google Ads会接收衡量数据，用于网站分析和广告转化衡量。会话参考代码用于关联衡量记录和您的咨询请求。
通过聊天软件继续咨询: 如果您选择WhatsApp或LINE，打开链接时，所选聊天服务商会接收链接数据及其中预填的消息内容。请求发送后的预填消息可能包含您的姓名、咨询代码、诊所、项目或活动及意向日期。是否实际发送消息，由您在该应用中决定。MySeoulDoc和诊所会通过代码关联这次对话、网站请求及其推广来源。聊天服务商也会依据其自身的隐私条款处理信息。

Article 1 (Purpose)

These Terms and Conditions govern the rights, obligations, and responsibilities between the company (hereinafter referred to as "MySeoulDoc") and users regarding the services provided by MySeoulDoc through its website and application (hereinafter collectively referred to as "Platform").

Article 2 (Definitions)

"MySeoulDoc" refers to the entity that provides the services and operates the Platform, allowing users to access and use various services.
"User" refers to any individual who accesses the Platform and uses the services provided by MySeoulDoc under these Terms and Conditions.
"Member" refers to a user who has completed the membership registration process by providing personal information and agreeing to these Terms and Conditions, thereby continuously receiving information from MySeoulDoc and using the services provided.

Article 3 (Display and Revision of Terms and Conditions)

MySeoulDoc shall display these Terms and Conditions, including MySeoulDoc’s name, representative’s name, business location, contact details, business registration number, e-commerce business registration number, and personal information protection officer, on the initial screen of its website so that users can easily access them.

MySeoulDoc may revise these Terms and Conditions within the scope permitted by applicable laws such as the Act on Consumer Protection in Electronic Commerce and the Act on the Regulation of Terms and Conditions.

In case of revision, MySeoulDoc shall announce the revised Terms and Conditions at least seven (7) days before the effective date, specifying the changes and their reasons. However, if the changes are disadvantageous to users, MySeoulDoc shall provide a minimum of thirty (30) days’ notice.

Users who do not agree to the revised Terms and Conditions may terminate their membership and discontinue using the services. If a user does not explicitly express their refusal within the notice period, they shall be deemed to have agreed to the revised Terms and Conditions.

Article 4 (Provision and Modification of Services)

MySeoulDoc provides the following services:

Information provision and sales contracts for products and services directly sold by MySeoulDoc
Brokerage services for sales contracts between guides and users
Other services designated by MySeoulDoc

In brokerage services, MySeoulDoc only provides a platform to facilitate transactions and does not bear any responsibility for the transactions themselves.

MySeoulDoc may modify the content of services due to product unavailability or technical changes, providing prior notice where necessary.

MySeoulDoc may entrust part of the services to third-party affiliates as deemed necessary.

Article 5 (Service Interruption)

MySeoulDoc may temporarily suspend service provision due to maintenance, system updates, technical failures, network issues, or other unavoidable circumstances.

If MySeoulDoc ceases service provision due to business transitions, mergers, or other reasons, it shall notify users in accordance with Article 8.

Article 6 (Membership Registration)

Users may apply for membership by providing the required information in the registration form and agreeing to these Terms and Conditions.

MySeoulDoc may refuse membership registration in the following cases:

If the applicant has previously lost membership due to a violation of these Terms and Conditions
If false information is provided during registration
If registration is deemed significantly disruptive to MySeoulDoc’s technical operations

Membership is established when MySeoulDoc notifies the applicant of acceptance.

Members must immediately notify MySeoulDoc of any changes to their registered information.

Article 7 (Membership Termination and Restrictions)

Members may request to withdraw from membership at any time, and MySeoulDoc shall promptly process the request.

MySeoulDoc may suspend or terminate membership in the following cases:

If false information was provided during registration
If the member fails to fulfill payment obligations for purchased products or services
If the member interferes with other users’ service usage or engages in unauthorized activities
If the member engages in illegal activities, violates public order, or contravenes these Terms and Conditions

If a member repeats violations after being restricted, or if the cause of restriction is not corrected within thirty (30) days, MySeoulDoc may permanently revoke membership.

Article 8 (User Notifications)

MySeoulDoc may notify members via the email address provided during registration.

General notices applicable to multiple users may be posted on the website for at least one (1) week instead of individual notifications.

Article 9 (Management of User Content)

MySeoulDoc may delete user-generated content without prior notice if it:

Defames or slanders other users or third parties
Violates public order or morality
Contains unauthorized advertisements
Infringes intellectual property rights or other legal rights
Contains false information or inappropriate content

MySeoulDoc is not responsible for any damage caused by user-generated content unless it results from MySeoulDoc’s intentional misconduct or gross negligence.

Article 10 (Information and Advertising)

MySeoulDoc may provide users with necessary information via announcements, email, SMS, or phone.

MySeoulDoc is not responsible for damages incurred by users due to interactions with advertisements displayed on the service.

Article 11 (Payment Methods)

Users may pay for products and services using the following methods designated by MySeoulDoc:

Bank transfers, virtual accounts, or real-time wire transfers
Prepaid cards, debit cards, and credit cards
Electronic payment methods such as PayPal and digital wallets
Any other payment methods approved by MySeoulDoc

Article 12 (Coupons and Points)

MySeoulDoc may issue coupons and points for use in purchases.

Coupons and points are subject to specific terms and conditions set by MySeoulDoc, including expiration periods and usage limitations.

Points are non-transferable and cannot be exchanged for cash.

Article 13 (Liability and Disclaimers)

MySeoulDoc is liable for damages caused by its intentional or gross negligence.

Users are responsible for damages incurred due to their violation of these Terms and Conditions.

MySeoulDoc is not liable for service disruptions caused by force majeure, third-party issues, or user negligence.

Article 14 (Governing Law and Jurisdiction)

Disputes between MySeoulDoc and users shall be governed by the laws of South Korea.

In case of litigation, the jurisdiction shall be determined according to applicable laws.

Article 15 (Special Provisions)

Matters not specified in these Terms and Conditions shall be governed by relevant laws and industry practices.