Terms and Conditions
Article 1 (Purpose)
These Terms and Conditions govern the rights, obligations, and responsibilities between the company (hereinafter referred to as "MySeoulDoc") and users regarding the services provided by MySeoulDoc through its website and application (hereinafter collectively referred to as "Platform").
Article 2 (Definitions)
- "MySeoulDoc" refers to the entity that provides the services and operates the Platform, allowing users to access and use various services.
- "User" refers to any individual who accesses the Platform and uses the services provided by MySeoulDoc under these Terms and Conditions.
- "Member" refers to a user who has completed the membership registration process by providing personal information and agreeing to these Terms and Conditions, thereby continuously receiving information from MySeoulDoc and using the services provided.
Article 3 (Display and Revision of Terms and Conditions)
MySeoulDoc shall display these Terms and Conditions, including MySeoulDoc’s name, representative’s name, business location, contact details, business registration number, e-commerce business registration number, and personal information protection officer, on the initial screen of its website so that users can easily access them.
MySeoulDoc may revise these Terms and Conditions within the scope permitted by applicable laws such as the Act on Consumer Protection in Electronic Commerce and the Act on the Regulation of Terms and Conditions.
In case of revision, MySeoulDoc shall announce the revised Terms and Conditions at least seven (7) days before the effective date, specifying the changes and their reasons. However, if the changes are disadvantageous to users, MySeoulDoc shall provide a minimum of thirty (30) days’ notice.
Users who do not agree to the revised Terms and Conditions may terminate their membership and discontinue using the services. If a user does not explicitly express their refusal within the notice period, they shall be deemed to have agreed to the revised Terms and Conditions.
Article 4 (Provision and Modification of Services)
MySeoulDoc provides the following services:
- Information provision and sales contracts for products and services directly sold by MySeoulDoc
- Brokerage services for sales contracts between guides and users
- Other services designated by MySeoulDoc
In brokerage services, MySeoulDoc only provides a platform to facilitate transactions and does not bear any responsibility for the transactions themselves.
MySeoulDoc may modify the content of services due to product unavailability or technical changes, providing prior notice where necessary.
MySeoulDoc may entrust part of the services to third-party affiliates as deemed necessary.
Article 5 (Service Interruption)
MySeoulDoc may temporarily suspend service provision due to maintenance, system updates, technical failures, network issues, or other unavoidable circumstances.
If MySeoulDoc ceases service provision due to business transitions, mergers, or other reasons, it shall notify users in accordance with Article 8.
Article 6 (Membership Registration)
Users may apply for membership by providing the required information in the registration form and agreeing to these Terms and Conditions.
MySeoulDoc may refuse membership registration in the following cases:
- If the applicant has previously lost membership due to a violation of these Terms and Conditions
- If false information is provided during registration
- If registration is deemed significantly disruptive to MySeoulDoc’s technical operations
Membership is established when MySeoulDoc notifies the applicant of acceptance.
Members must immediately notify MySeoulDoc of any changes to their registered information.
Article 7 (Membership Termination and Restrictions)
Members may request to withdraw from membership at any time, and MySeoulDoc shall promptly process the request.
MySeoulDoc may suspend or terminate membership in the following cases:
- If false information was provided during registration
- If the member fails to fulfill payment obligations for purchased products or services
- If the member interferes with other users’ service usage or engages in unauthorized activities
- If the member engages in illegal activities, violates public order, or contravenes these Terms and Conditions
If a member repeats violations after being restricted, or if the cause of restriction is not corrected within thirty (30) days, MySeoulDoc may permanently revoke membership.
Article 8 (User Notifications)
MySeoulDoc may notify members via the email address provided during registration.
General notices applicable to multiple users may be posted on the website for at least one (1) week instead of individual notifications.
Article 9 (Management of User Content)
MySeoulDoc may delete user-generated content without prior notice if it:
- Defames or slanders other users or third parties
- Violates public order or morality
- Contains unauthorized advertisements
- Infringes intellectual property rights or other legal rights
- Contains false information or inappropriate content
MySeoulDoc is not responsible for any damage caused by user-generated content unless it results from MySeoulDoc’s intentional misconduct or gross negligence.
Article 10 (Information and Advertising)
MySeoulDoc may provide users with necessary information via announcements, email, SMS, or phone.
MySeoulDoc is not responsible for damages incurred by users due to interactions with advertisements displayed on the service.
Article 11 (Payment Methods)
Users may pay for products and services using the following methods designated by MySeoulDoc:
- Bank transfers, virtual accounts, or real-time wire transfers
- Prepaid cards, debit cards, and credit cards
- Electronic payment methods such as PayPal and digital wallets
- Any other payment methods approved by MySeoulDoc
Article 12 (Coupons and Points)
MySeoulDoc may issue coupons and points for use in purchases.
Coupons and points are subject to specific terms and conditions set by MySeoulDoc, including expiration periods and usage limitations.
Points are non-transferable and cannot be exchanged for cash.
Article 13 (Liability and Disclaimers)
MySeoulDoc is liable for damages caused by its intentional or gross negligence.
Users are responsible for damages incurred due to their violation of these Terms and Conditions.
MySeoulDoc is not liable for service disruptions caused by force majeure, third-party issues, or user negligence.
Article 14 (Governing Law and Jurisdiction)
Disputes between MySeoulDoc and users shall be governed by the laws of South Korea.
In case of litigation, the jurisdiction shall be determined according to applicable laws.
Article 15 (Special Provisions)
Matters not specified in these Terms and Conditions shall be governed by relevant laws and industry practices.